Words of Wisdom by Dale Carnegie
Published in Life
If a man makes a statement that you think, or know, is wrong, begin by saying, “Well..

I thought otherwise, but I may be wrong. I frequently am. Let’s examine the facts.” You’ll never get into trouble by admitting you may be wrong. That’ll stop all arguments and inspire the other fellow to be just as fair and broad-minded as you are. It’ll make him want to admit that he, too, may be wrong.
Nine Ways To Change People Without Giving Offense Or Arousing Resentment
1. Begin with praise and honest appreciation.
2. Call attention to people’s mistakes indirectly.
3. Talk about your own mistakes before criticizing the other man.
4. Ask questions instead of giving direct orders.
5. Let the other man save face.
6. Praise the slightest improvement and praise every improvement.
7. Give people a fine reputation to live up to.
8. Use encouragement. Make the fault seem easy to correct.
9. Make other people happy about doing the thing you suggest.
Training
Post Date: October 29th, 2009

